Crime Scene Cleanup
After the property is released by police, crime scene cleaning removes blood and controls odor.
See crime scene cleanupBiohazard cleanup is available by phone in ZIP 28212 for blood, crime scene, sewage, hoarding, death and other situations.
The safe disposal, removal and disinfection of bodily fluids, blood, tissue and other hazardous materials after an accident, crime, death, sewage backup or hoarding situation is biohazard cleanup.
You may also hear it called trauma cleanup, bio cleanup, biohazard remediation or bio hazard cleaning. Professional biohazard cleanup goes further than deep cleaning: technicians wear personal protective equipment, find every place contamination reached, remove porous materials that cannot be disinfected and treat the affected areas until they are back to a livable condition.

Local housing, population and access details can shape containment, access and cleanup planning.
At 62.0% renter occupancy, access rules and communication with building management can shape how quickly a contaminated area is isolated.
In housing built around 1981, a moisture check can help define how far sewage or cleaning water traveled.
The 1,330 seniors living alone may need support from relatives or trusted contacts when a cleanup decision follows a medical emergency.
At 46.4% single-family housing, crews should confirm entrances, neighboring units, and ventilation before setting the cleanup boundary.
Select a service below, or call for guidance when the right page for your needs is unclear.
After the property is released by police, crime scene cleaning removes blood and controls odor.
See crime scene cleanup
Decomposition cleanup and odor control are needed after a death goes unnoticed for several days.
See unattended death cleanup
Deep cleaning, respectful sorting and removal are all part of hoarding cleanup.
See hoarding cleanup
Blood cleanup on carpet, hard floors, walls and furniture with safe disposal.
See blood cleanup
Raw sewage cleanup treats Category 3 black water and includes both drying and disinfection.
See raw sewage cleanup
At the source, death odor removal uses air scrubbers plus hydroxyl and ozone treatment.
See death odor removalA service link takes you to the nearest location page, with the main city page used if none is closer.
This is an one-time experience for most people. Taking these initial actions safeguards your health, insurance claim and final cleanup cost.
Call (888) 440-9227Most jobs involving residential biohazard cleanup fall in the published range of $1,800 to $8,000. A small blood cleanup may fall below $1,000, while extensive sewage, decomposition or hoarding work may exceed $20,000. Your actual cost is established after the on-site assessment.
Often, yes. After a sudden death, crime or sewage backup, homeowners or renters insurance often covers biohazard cleanup minus your deductible.
For common spaces and rental properties, cleanup is typically arranged and paid for by the property owner or manager.
Victims of violent crime can ask the North Carolina Department of Public Safety's Office of Victim Compensation Services about crime scene cleanup, which the program lists among accepted expenses. Insurance is usually checked first.
Accidental events are commonly covered when sudden. Long-term neglect and hoarding are generally excluded. Check with the insurer prior to starting work.
Payment for death cleanup can often come out of the estate. The executor or a family member usually takes care of this.
Call at any time. A cleanup specialist can explain the next steps.
The health hazards from biohazards are real. What is visible usually represents only part of the contamination.
HIV, hepatitis B and hepatitis C can live in blood. The CDC says hepatitis B can survive on surfaces for at least seven days.
Bleach and sprays clean the surface but leave fluids in carpet pad, subfloor and drywall. Odor and bacteria recur when material is left behind, which makes its removal part of decontamination services.
Within 24 to 48 hours, wet materials may begin growing mold. Raw sewage carries salmonella, hepatitis An and E. coli.
During decomposition, released bacteria, liquids and gases soak through floors and spread to other areas by way of vents.
No judgment for hoarding or neglect, and care for you and your family at a difficult time. Keepsakes, photos and documents are set aside for you.
Documentation for your insurance company, landlord or state victim program includes photographs, scope details and waste records.
You receive an explanation of the cleanup plan, every step involved and what can change the price ahead of any removal. You face neither pressure nor surprises.
Calls for emergency service are taken around the clock, while unmarked vehicles keep the situation private from neighbors and building personnel.
The biohazard cleanup process follows the same safe order for every job, from the first call to the final inspection.
Share what happened. After technicians photograph and inspect the scene, they agree on the scope with you.
Plastic sheeting isolates the affected area and stops contaminants from reaching additional rooms.
After infectious materials soak into carpet, pad, drywall or similar porous items, the affected pieces are removed and sealed for medical waste, so no affected material is left behind.
Each surface receives cleaning and an EPA-registered disinfectant made for hospital use.
Air scrubbers, ozone or hydroxyl address odor where it begins, while vents receive inspection.
A permitted medical waste treatment facility receives the sealed material along with its tracking documents.
The area is checked, including ATP testing where needed, so the space is back to a livable condition, and you get photos and records for your claim.
Removed flooring or drywall can be rebuilt by your contractor or your insurer's vendor.
Crews use unmarked vehicles and keep their work as quiet as building conditions permit. A property manager may need to arrange access to shared areas.
Cleanup of a unit or shared space is often arranged by the owner. Your insurer can tell you which costs your policy may cover.
Published national ranges are a starting point. After reviewing impacted rooms, materials and disposal requirements, the cleanup company determines the price.
Cleanup can begin after police, the medical examiner or another authority releases the property and a crew agrees a start time with you.
Phone calls receive an answer 24 hours a day. Scene release, crew scheduling and access to the property affect the actual start time.
You can reach someone by phone 24 hours a day, including during weekends and holidays.